In this in-depth webinar, you’ll hear guest speaker, Forrester VP and Principal Analyst, Art Schoeller, and Talkdesk product leadership explore practical ways to get started on the path to AI/ML. You’ll take away:

  • How to transform your thinking about data for AI success
  • Why the new customer journey demands the right mix of Context + Data + AI
  • How AI will transform the concept of Proactive Customer Engagement
  • How AI impacts your recruitment, retention and training efforts
  • Why modern cloud architecture is the critical first step towards using AI